Who is talking about you? What are they saying about you, your brand or your campaign? If you don’t know, it is impossible to respond effectively. As a key decision maker, it is crucial that you have a deep understanding of what your target audience is thinking and how they are reacting in order to properly inform your strategic choices.

Grassroots Online deploys a comprehensive social media listening program customized to your market so you know who is discussing the issues you care about, what they are saying and how to respond. Our team has real experience engaging target audiences online and providing strategic advice on how and when to respond to your community.

A sample of the services we offer:

• Review and analysis of existing social media chatter, including your current position and those of your competitors
• Comprehensive monitoring program including Twitter, Facebook, websites, videos, blogs and forums
• Daily, weekly or monthly reports which include topline statistics and strategic recommendations
• Direct public engagement responding to enquiries or comments

Please click here to contact us by e-mail or call 1 (888) 317-3940 to speak to one of our team members directly.